| DIPLOMA OF BUSINESS (FRONTLINE MANAGEMENT)
BSB51004: Diploma of Business (Frontline Management) consists
of:
11 units, consisting of 8 specialist units and 3 extra units
from the lists below.
Specialist units:
BSBMGT505A: Ensure a Safe Workplace
BSBFLM501B: Manage Personal Work Priorities and Professional
Development
BSBFLM503B: Manage Effective Workplace Relationships
BSBFLM505B: Manage Operational Plans
BSBFLM506B: Manage Workplace Information Systems
BSBFLM507B: Manage Quality Customer Service
BSBFLM509B: Facilitate Continuous Improvement
BSBFLM510B: Facilitate and Capitalise on Change and Innovation
BSBFLM511B: Develop a Workplace Learning Environment
BSBFLM512A: Ensure Team Effectiveness
Select 3 from the following list (which may include one or
both of the units not yet chosen from the specialist group of
units above):
BSBFLM513A: Manage Budgets and Financial Plans within
the Work Team
BSBFLM514A: Manage People
BSBMGT507A: Manage Environmental Performance
BSBCMN419A: Manage Projects
BSBCMN416A: Identify Risk and Apply Risk Management Process
BSBEBUS403A: Communiate Electronically
BSBEBUS409A: Lead and Facilitate e-staff
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